Projects per year
Personal profile
Introduction
Claire DEVENTER is a lecturer in data analytics, management and strategic decision making.
She's also a researcher in digital marketing at the NaDI-CeRCLe research centre of the University of Namur, Belgium. Her research interests focus on the impact of technology on customer behaviour and experience, especially personalization and artificial intelligence technology. Her work includes analyses about product configurator systems, product recommendation systems, chatbots and more recently non-fungible tokens.
Besides her research, she's managing the systematic review of educational provision of the faculty of economics, social sciences and business administration of the University of Namur to maintain and improve its quality, equity and efficiency. It encompasses school self-evaluation, external evaluation (including inspection), as well as the active participation of lecturers and educational team.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Education/Academic qualification
Doctor of Business Administration, Doctor in Economics and Management Sciences, University of Namur
Award Date: 24 Jan 2024
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Collaborations and top research areas from the last five years
Projects
- 1 Finished
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CoPSyRI: Accompagner le processus d'achat impliquant: Conception et Performance des Systèmes de Recommandations Interactifs
Deventer, C. (Researcher), Zidda, P. (Supervisor) & Heymans, P. (Co-supervisor)
1/01/20 → 31/12/23
Project: PHD
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NFTByBrands: Value Identification Framework for Analysis and Design of NFT Initiatives
Deventer, C., Amaral de Sousa, V. & Pirnay, L., 18 Jan 2024, In: International Journal of Electronic Commerce. 28, 1, p. 33-62 30 p.Research output: Contribution to journal › Article › peer-review
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Adoption of Virtual Agents in Healthcare E-Commerce: A Perceived Value Perspective
Deventer, C. & Zidda, P., 2023, Research Challenges in Information Science: Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings. Nurcan, S., Opdahl, A. L., Mouratidis, H. & Tsohou, A. (eds.). Springer Science and Business Media Deutschland GmbH, p. 256-271 16 p. (Lecture Notes in Business Information Processing; vol. 476 LNBIP).Research output: Contribution in Book/Catalog/Report/Conference proceeding › Conference contribution
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Providing Customer Value through Non-Fungible Tokens: A Preliminary Study
Pirnay, L., DEVENTER, C. & Amaral de Sousa, V., 3 Jan 2023, Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023. Bui, T. X. (ed.). IEEE Computer society, p. 4543-4552 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences; vol. 2023-January).Research output: Contribution in Book/Catalog/Report/Conference proceeding › Conference contribution
Open AccessFile264 Downloads (Pure) -
Do product configurators comply with HCI guidelines? A preliminary study
Leclercq, T., DEVENTER, C. & HEYMANS, P., 2020.Research output: Contribution to conference › Paper › peer-review
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Impact of Interactive Recommendation Systems on Shopping Outcomes: the Moderating Role of Trust, Innovativeness and Self-expressiveness
DEVENTER, C. & ZIDDA, P., 16 Sept 2020, (Accepted/In press) 11th European Marketing Academy (EMAC) Regional Conference. European Marketing AcademyResearch output: Contribution in Book/Catalog/Report/Conference proceeding › Conference contribution
Activities
- 1 Participation to a Symposium, a study Day
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Research Institutes Day
DEVENTER, C. (Speaker)
5 Oct 2021Activity: Participating in or organising an event types › Participation to a Symposium, a study Day
Thesis
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Essays on Customer Adoption, Attitude and Response to Automated Personalized Shopping Advice
Deventer, C. (Author)ZIDDA, P. (Supervisor), Gnabo, J.-Y. (President), Hammedi, W. (Jury), Heymans, P. (Jury), Steils, N. (Jury) & Liu-Thompkins, Y. (Jury), 24 Jan 2024Student thesis: Doc types › Doctor of Economics and Business Management