Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study

Antoine Clarinval; Julien Albert; Clémentine Schelings; Catherine Elsen; Bruno Dumas; Annick CASTIAUX

doi:10.1007/978-3-031-33080-3_3

Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study

Antoine Clarinval, Julien Albert, Clémentine Schelings, Catherine Elsen, Bruno Dumas, Annick CASTIAUX

Résultats de recherche: Contribution dans un livre/un catalogue/un rapport/dans les actes d'une conférence › Article dans les actes d'une conférence/un colloque

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Résumé

Digital participation platforms (DPP) are websites initiated by local governments through which citizens can post and react to ideas for their city. In practice, the majority of DPP users browse the posted ideas without contributing any. This activity, referred to as lurking, has widely recognized positive outcomes, especially in a citizen participation context. However, it has been devoted little attention. In practice, the idea browsing features available on current DPP are limited, and the literature has not evaluated the available approaches nor studied the requirements for idea browsing. In this paper, we report on an evaluation of the filterable list, which is the most common idea browsing approach on DPP. Our findings show that it lacks stimulation hedonic quality and call for a more stimulating approach. Thus, we conducted 11 semi-structured interviews to collect requirements and found that idea browsing on DPP should be supported by the combination of (1) a stimulating interactive representation such as circle packing or thematic trees displayed as entry point and (2) a filterable list for deeper exploration. This article is the first to study requirements for idea browsing features on DPP.

langue originale	Anglais
titre	Research Challenges in Information Science
Sous-titre	Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings
rédacteurs en chef	Selmin Nurcan, Andreas L. Opdahl, Haralambos Mouratidis, Aggeliki Tsohou
Editeur	Springer
Pages	35-50
Nombre de pages	16
ISBN (imprimé)	9783031330797
Les DOIs	https://doi.org/10.1007/978-3-031-33080-3_3
Etat de la publication	Publié - mai 2023

Série de publications

Nom	Lecture Notes in Business Information Processing
Volume	476 LNBIP
ISSN (imprimé)	1865-1348
ISSN (Electronique)	1865-1356

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10.1007/978-3-031-33080-3_3

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1 Terminé
1 Actif

BECODIGITAL: Digital Co-Creation of Public Services with Citizens: Understanding Pre-Conditions, Technologies and Outcomes
Simonofski, A., Vanderose, B., Hammedi, W., Burnay, C., Crompvoets, J., Steen, T., Snoeck, M., Tan , E., Van Dooren, W., Verhoest, K. & Saelaert, M.
15/09/22 → 14/09/26
Projet: Recherche
wal-e-cities LIV: Développement d'un ensemble de solutions technologiques et non technologiques dans le domaine des smart cities
Schobbens, P. Y., Dumas, B., Michel, A. & Clarinval, A.
1/03/16 → 31/12/20
Projet: Recherche

The 17th International Conference on Research Challenges in Information Science
Antoine Clarinval (Orateur)
23 mai 2023 → 26 mai 2023
Activité: Participation ou organisation d'un événement › Participation à une conférence, un congrès

Contient cette citation

Clarinval, A., Albert, J., Schelings, C., Elsen, C., Dumas, B., & CASTIAUX, A. (2023). Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study. Dans S. Nurcan, A. L. Opdahl, H. Mouratidis, & A. Tsohou (eds.), Research Challenges in Information Science: Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings (p. 35-50). (Lecture Notes in Business Information Processing; Vol 476 LNBIP). Springer. https://doi.org/10.1007/978-3-031-33080-3_3

Clarinval, Antoine ; Albert, Julien ; Schelings, Clémentine et al. / Idea Browsing on Digital Participation Platforms : A Mixed-methods Requirements Study. Research Challenges in Information Science: Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings. Editeur / Selmin Nurcan ; Andreas L. Opdahl ; Haralambos Mouratidis ; Aggeliki Tsohou. Springer, 2023. p. 35-50 (Lecture Notes in Business Information Processing).

@inproceedings{5c00860dc3c648d2909e65ae9b48ac28,

title = "Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study",

abstract = "Digital participation platforms (DPP) are websites initiated by local governments through which citizens can post and react to ideas for their city. In practice, the majority of DPP users browse the posted ideas without contributing any. This activity, referred to as lurking, has widely recognized positive outcomes, especially in a citizen participation context. However, it has been devoted little attention. In practice, the idea browsing features available on current DPP are limited, and the literature has not evaluated the available approaches nor studied the requirements for idea browsing. In this paper, we report on an evaluation of the filterable list, which is the most common idea browsing approach on DPP. Our findings show that it lacks stimulation hedonic quality and call for a more stimulating approach. Thus, we conducted 11 semi-structured interviews to collect requirements and found that idea browsing on DPP should be supported by the combination of (1) a stimulating interactive representation such as circle packing or thematic trees displayed as entry point and (2) a filterable list for deeper exploration. This article is the first to study requirements for idea browsing features on DPP.",

keywords = "AttrakDiff, Content browsing, Digital participation platform, Lurking, Mixed-methods, Requirements",

author = "Antoine Clarinval and Julien Albert and Cl{\'e}mentine Schelings and Catherine Elsen and Bruno Dumas and Annick CASTIAUX",

note = "Funding Information: BeCoDigital]. Financial support was also received from the European Regional Development Fund (ERDF) for the Wal-e-Cities project with award number [ETR121200003138] and from the Research Public Service of Wallonia (SPW Recherche) for the project ARIAC by DIGITALWALLONIA4AI with award number [2010235]. Funding Information: Acknowledgement. This research was supported by ERDF “CyberSecurity, CyberCrime and Critical Information Infrastructures Center of Excellence” (No. CZ.02.1.01/0.0/0.0/16_019/0000822). It was also co-founded by the European Union under Grant Agreement No. 101087529. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or European Research Executive Agency. Neither the European Union nor the granting authority can be held responsible for them. Funding Information: Acknowledgements. This research is supported by the Estonian Research Council (PRG1226) and the European Research Council (PIX Project). Funding Information: Unit 2023-2027 (CEX2021-001201-M) funded by MCIN/AEI /10.13039/501100011033, and the RCIS community for their valuable insights that helped develop this work. Funding Information: Acknowledgements. This work has been developed under the project Digital Knowledge Graph – Adaptable Analytics API with the financial support of Accenture LTD, the Generalitat Valenciana through the CoMoDiD project (CIPROM/2021/023), the Spanish State Research Agency through the DELFOS (PDC2021-121243-I00) and SREC (PID2021-123824OB-I00) projects, MICIN/AEI/10.13039/501 100011033 and co-financed with ERDF and the European Union Next Generation EU/PRTR. Funding Information: and H2020 Programmes under grant agreements 101070455 (DYNABIC), 101095634 (ENTRUST) and 101020416 (ERATOSTHENES), and the Research Council of Norway{\textquoteright}s BIA-IPN programme under grant agreement 309700 (FLEET). Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.",

year = "2023",

month = may,

doi = "10.1007/978-3-031-33080-3_3",

language = "English",

isbn = "9783031330797",

series = "Lecture Notes in Business Information Processing",

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Clarinval, A , Albert, J, Schelings, C, Elsen, C, Dumas, B & CASTIAUX, A 2023, Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study. Dans S Nurcan, AL Opdahl, H Mouratidis & A Tsohou (eds), Research Challenges in Information Science: Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings. Lecture Notes in Business Information Processing, VOL. 476 LNBIP, Springer, p. 35-50. https://doi.org/10.1007/978-3-031-33080-3_3

Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study. / Clarinval, Antoine ; Albert, Julien; Schelings, Clémentine et al.
Research Challenges in Information Science: Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings. Ed. / Selmin Nurcan; Andreas L. Opdahl; Haralambos Mouratidis; Aggeliki Tsohou. Springer, 2023. p. 35-50 (Lecture Notes in Business Information Processing; Vol 476 LNBIP).

Résultats de recherche: Contribution dans un livre/un catalogue/un rapport/dans les actes d'une conférence › Article dans les actes d'une conférence/un colloque

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AU - Albert, Julien

AU - Schelings, Clémentine

AU - Elsen, Catherine

AU - Dumas, Bruno

AU - CASTIAUX, Annick

N1 - Funding Information: BeCoDigital]. Financial support was also received from the European Regional Development Fund (ERDF) for the Wal-e-Cities project with award number [ETR121200003138] and from the Research Public Service of Wallonia (SPW Recherche) for the project ARIAC by DIGITALWALLONIA4AI with award number [2010235]. Funding Information: Acknowledgement. This research was supported by ERDF “CyberSecurity, CyberCrime and Critical Information Infrastructures Center of Excellence” (No. CZ.02.1.01/0.0/0.0/16_019/0000822). It was also co-founded by the European Union under Grant Agreement No. 101087529. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or European Research Executive Agency. Neither the European Union nor the granting authority can be held responsible for them. Funding Information: Acknowledgements. This research is supported by the Estonian Research Council (PRG1226) and the European Research Council (PIX Project). Funding Information: Unit 2023-2027 (CEX2021-001201-M) funded by MCIN/AEI /10.13039/501100011033, and the RCIS community for their valuable insights that helped develop this work. Funding Information: Acknowledgements. This work has been developed under the project Digital Knowledge Graph – Adaptable Analytics API with the financial support of Accenture LTD, the Generalitat Valenciana through the CoMoDiD project (CIPROM/2021/023), the Spanish State Research Agency through the DELFOS (PDC2021-121243-I00) and SREC (PID2021-123824OB-I00) projects, MICIN/AEI/10.13039/501 100011033 and co-financed with ERDF and the European Union Next Generation EU/PRTR. Funding Information: and H2020 Programmes under grant agreements 101070455 (DYNABIC), 101095634 (ENTRUST) and 101020416 (ERATOSTHENES), and the Research Council of Norway’s BIA-IPN programme under grant agreement 309700 (FLEET). Publisher Copyright: © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

PY - 2023/5

Y1 - 2023/5

N2 - Digital participation platforms (DPP) are websites initiated by local governments through which citizens can post and react to ideas for their city. In practice, the majority of DPP users browse the posted ideas without contributing any. This activity, referred to as lurking, has widely recognized positive outcomes, especially in a citizen participation context. However, it has been devoted little attention. In practice, the idea browsing features available on current DPP are limited, and the literature has not evaluated the available approaches nor studied the requirements for idea browsing. In this paper, we report on an evaluation of the filterable list, which is the most common idea browsing approach on DPP. Our findings show that it lacks stimulation hedonic quality and call for a more stimulating approach. Thus, we conducted 11 semi-structured interviews to collect requirements and found that idea browsing on DPP should be supported by the combination of (1) a stimulating interactive representation such as circle packing or thematic trees displayed as entry point and (2) a filterable list for deeper exploration. This article is the first to study requirements for idea browsing features on DPP.

AB - Digital participation platforms (DPP) are websites initiated by local governments through which citizens can post and react to ideas for their city. In practice, the majority of DPP users browse the posted ideas without contributing any. This activity, referred to as lurking, has widely recognized positive outcomes, especially in a citizen participation context. However, it has been devoted little attention. In practice, the idea browsing features available on current DPP are limited, and the literature has not evaluated the available approaches nor studied the requirements for idea browsing. In this paper, we report on an evaluation of the filterable list, which is the most common idea browsing approach on DPP. Our findings show that it lacks stimulation hedonic quality and call for a more stimulating approach. Thus, we conducted 11 semi-structured interviews to collect requirements and found that idea browsing on DPP should be supported by the combination of (1) a stimulating interactive representation such as circle packing or thematic trees displayed as entry point and (2) a filterable list for deeper exploration. This article is the first to study requirements for idea browsing features on DPP.

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Clarinval A , Albert J, Schelings C, Elsen C, Dumas B , CASTIAUX A. Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study. Dans Nurcan S, Opdahl AL, Mouratidis H, Tsohou A, rédacteurs en chef, Research Challenges in Information Science: Information Science and the Connected World - 17th International Conference, RCIS 2023, Proceedings. Springer. 2023. p. 35-50. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-031-33080-3_3

Idea Browsing on Digital Participation Platforms: A Mixed-methods Requirements Study

Résumé

Série de publications

SDG des Nations Unies

Accès au document

Autres fichiers et liens

Empreinte digitale

Projets

BECODIGITAL: Digital Co-Creation of Public Services with Citizens: Understanding Pre-Conditions, Technologies and Outcomes

wal-e-cities LIV: Développement d'un ensemble de solutions technologiques et non technologiques dans le domaine des smart cities

Activités

The 17th International Conference on Research Challenges in Information Science

Contient cette citation