Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality

Research output: Contribution in Book/Catalog/Report/Conference proceeding › Conference contribution

Original language	English
Title of host publication	Proceedings of the 2019 ACR conference
Publication status	Published - 2019
Event	Association for Consumer Research (ACR) conference - Atlanta, United States Duration: 17 Oct 2019 → 20 Oct 2019

Scientific committee	Association for Consumer Research (ACR) conference
Country/Territory	United States
City	Atlanta
Period	17/10/19 → 20/10/19

Cite this

@inproceedings{88ddbcb41214493d886fc01e2593771d,

title = "Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality",

author = "J{\'e}r{\^o}me Mallarg{\'e} and Pietro ZIDDA and Alain DECROP",

year = "2019",

language = "English",

booktitle = "Proceedings of the 2019 ACR conference",

note = "Association for Consumer Research (ACR) conference ; Conference date: 17-10-2019 Through 20-10-2019",

}