Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality

Jérôme Mallargé; Pietro ZIDDA; Alain DECROP

Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality

Jérôme Mallargé, Pietro ZIDDA, Alain DECROP

Résultats de recherche: Contribution dans un livre/un catalogue/un rapport/dans les actes d'une conférence › Article dans les actes d'une conférence/un colloque

langue originale	Anglais
titre	Proceedings of the 2019 ACR conference
Etat de la publication	Publié - 2019
Evénement	Association for Consumer Research (ACR) conference - Atlanta, États-Unis Durée: 17 oct. 2019 → 20 oct. 2019

Comité scientifique

Comité scientifique	Association for Consumer Research (ACR) conference
Pays/Territoire	États-Unis
La ville	Atlanta
période	17/10/19 → 20/10/19

Contient cette citation

@inproceedings{88ddbcb41214493d886fc01e2593771d,

title = "Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality",

author = "J{\'e}r{\^o}me Mallarg{\'e} and Pietro ZIDDA and Alain DECROP",

year = "2019",

language = "English",

booktitle = "Proceedings of the 2019 ACR conference",

note = "Association for Consumer Research (ACR) conference ; Conference date: 17-10-2019 Through 20-10-2019",

}