Journée des cadres de l'Aide et Soins à Domicile - Hainaut oriental

Zidda, P. (Speaker)

Activity: Participating in or organising an event typesPublic lecture/Debate

Description

The management of the customer relationship in the not-for-profit sector

Customer relationship management has become inescapable for companies. The objective of the talk was to discuss how to transpose CRM to the not-for-prodit sector and in particular to the health and at-home assistance services.
Period12 Dec 2014
Event typeMeeting
LocationCharleroi, Belgium

Keywords

  • customer relationship management
  • not-for-profit sector
  • relational process