TY - JOUR
T1 - Open innovation implementation in the service industry
T2 - Exploring practices, sub-practices and contextual factors
AU - Virlée, Justine
AU - Hammedi, Wafa
AU - Parida, Vinit
N1 - Publisher Copyright:
© 2015 Universidade do Porto - Faculdade de Engenharia. All rights reserved.
PY - 2015/7/9
Y1 - 2015/7/9
N2 - This paper addresses a major gap in reported research on open innovation (OI) literature: How do service firms adopt open innovation? This research focuses on data from eighteen service SMEs in Belgium from high-tech and knowledge-intensive service industries. Based on analysis, we find new insights regarding open innovation practices (i.e., inbound and outbound) and sub-practices (i.e., acquiring, sourcing, selling and revealing) for service firms. More specifically, the study showed that service SMEs are more inclined to use inbound practices due to reasons associated with firm size, industry, and knowledge intensity in the market, whereas the decision about which sub-practice to adopt seems to be strongly influenced by the type of actor, the firm’s vulnerability and internal managerial skills, and the existence of complementarities. Thus, we contribute to OI literature as well as capability literature through providing initial insights regarding the adoption of OI by service firms.
AB - This paper addresses a major gap in reported research on open innovation (OI) literature: How do service firms adopt open innovation? This research focuses on data from eighteen service SMEs in Belgium from high-tech and knowledge-intensive service industries. Based on analysis, we find new insights regarding open innovation practices (i.e., inbound and outbound) and sub-practices (i.e., acquiring, sourcing, selling and revealing) for service firms. More specifically, the study showed that service SMEs are more inclined to use inbound practices due to reasons associated with firm size, industry, and knowledge intensity in the market, whereas the decision about which sub-practice to adopt seems to be strongly influenced by the type of actor, the firm’s vulnerability and internal managerial skills, and the existence of complementarities. Thus, we contribute to OI literature as well as capability literature through providing initial insights regarding the adoption of OI by service firms.
KW - Acquiring
KW - Inbound
KW - Open Innovation Adoption
KW - Service Industry
KW - SMEs
KW - Sourcing
UR - http://www.scopus.com/inward/record.url?scp=85048519965&partnerID=8YFLogxK
U2 - 10.24840/2183-0606_003.002_0009
DO - 10.24840/2183-0606_003.002_0009
M3 - Article
AN - SCOPUS:85048519965
SN - 2183-0606
VL - 3
SP - 106
EP - 130
JO - Journal of Innovation Management
JF - Journal of Innovation Management
IS - 2
ER -