In recent years, business process management (BPM) has become increasingly important. One subdomain of BPM concerns data-aware process modelling methods that try to extend traditional process modelling with additional data elements. Evaluation of these methods has raised concerns about their usability. Therefore, this thesis sets out to investigate the usability of the MERODExBPMN tool which is part of the MERODE approach, an enterprise engineering methodology that combines complete data- and process-awareness. To this end, an observational study was performed with 20 participants using the current tool interface and a prototype version implementing certain UI design principles. The most important finding is that the redesign according to UI design principles, most importantly feedback and structure, significantly improved the perceived usability of the tool.
| Date of Award | 25 May 2023 |
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| Original language | English |
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| Awarding Institution | - University of Namur
- KULeuven
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| Supervisor | Monique Snoeck (Supervisor) & Anthony Simonofski (Co-Supervisor) |
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- Usability
- Merode
- BPMN
- interface usability
- modelling
- data-aware
- data-aware process modelling approaches
MERODExBPMN
WAEGEMAN, A. (Author), De Jaegere, M. (Author). 25 May 2023
Student thesis: Master types › Master in Business Engineering Professional focus in Data Science