Fostering Interaction Between Open Government Data Stakeholders: An Exchange Platform for Citizens, Developers and Publishers

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

Abstract

Open Government Data (OGD) consists of data released by publishers to drive the creation of innovative services by developers, and ultimately deliver value to citizens. However, the lack of communication between the different OGD stakeholders impedes the realization of this objective. The goal of this paper is to fill the technical aspects of this issue by identifying requirements needed in the design of a usable tool that can facilitate communication between OGD stakeholders. The stakeholders’ requirements were identified from a literature review and validated through interviews with 9 stakeholders. Then, the identified features were integrated into the ODEON (Open Data Exchange solutiON) tool and its effectiveness in facilitating interaction between stakeholders was demonstrated through an evaluation with 22 stakeholders. This paper contributes to theory by proposing a list of 16 requirements to be implemented into a tool to facilitate communication between OGD stakeholders. Second, it contributes to practice by proposing a use case diagram listing the features needed to satisfy the requirements and a usable tool implementing them.

Original languageEnglish
Title of host publicationElectronic Government - 21st IFIP WG 8.5 International Conference, EGOV 2022, Proceedings
EditorsMarijn Janssen, Csaba Csáki, Ida Lindgren, Ulf Melin, Euripidis Loukis, Gabriela Viale Pereira, Manuel Pedro Rodríguez Bolívar, Efthimios Tambouris
PublisherSpringer Science and Business Media Deutschland GmbH
Pages228-243
Number of pages16
ISBN (Print)9783031150852
DOIs
Publication statusPublished - 2022
Event21st IFIP WG 8.5 International Conference on Electronic Government, EGOV 2022 - Linköping, Sweden
Duration: 6 Sept 20228 Sept 2022

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13391 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference21st IFIP WG 8.5 International Conference on Electronic Government, EGOV 2022
Country/TerritorySweden
CityLinköping
Period6/09/228/09/22

Keywords

  • Communication
  • OGD stakeholders
  • Open government data
  • Requirements

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