TY - GEN
T1 - User-Experience in Business Intelligence
T2 - 14th International Conference on Research Challenges in Information Sciences, RCIS 2020
AU - Burnay, Corentin
AU - Bouraga, Sarah
AU - Faulkner, Stéphane
AU - Jureta, Ivan
PY - 2020/1/1
Y1 - 2020/1/1
N2 - Business Intelligence (BI) intends to provide business managers with timely information about their company. Considerable research effort has been devoted to the modeling and specification of BI systems, with the objective to improve the quality of resulting BI output and decrease the risk of BI projects failure. In this paper, we focus on the specification and modeling of one component of the BI architecture: the dashboards. These are the interface between the whole BI system and end-users, and received smaller attention from the scientific community. We report preliminary results from an Action-Research project conducted since February 2019 with three Belgian companies. Our contribution is threefold: (i) we introduce BIXM, an extension of the existing Business Intelligence Model (BIM) that accounts for BI user-experience aspects, (ii) we propose a quality framework for BI dashboards and (iii) we review existing BI modeling notations and map them to our quality framework as a way to identify existing gaps in the literature.
AB - Business Intelligence (BI) intends to provide business managers with timely information about their company. Considerable research effort has been devoted to the modeling and specification of BI systems, with the objective to improve the quality of resulting BI output and decrease the risk of BI projects failure. In this paper, we focus on the specification and modeling of one component of the BI architecture: the dashboards. These are the interface between the whole BI system and end-users, and received smaller attention from the scientific community. We report preliminary results from an Action-Research project conducted since February 2019 with three Belgian companies. Our contribution is threefold: (i) we introduce BIXM, an extension of the existing Business Intelligence Model (BIM) that accounts for BI user-experience aspects, (ii) we propose a quality framework for BI dashboards and (iii) we review existing BI modeling notations and map them to our quality framework as a way to identify existing gaps in the literature.
KW - Business Intelligence
KW - Business Intelligence Model (BIM)
KW - Dashboards
KW - Non-functional requirements
KW - Requirements Engineering
UR - http://www.scopus.com/inward/record.url?scp=85087746926&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-50316-1_11
DO - 10.1007/978-3-030-50316-1_11
M3 - Conference contribution
AN - SCOPUS:85087746926
SN - 9783030503154
T3 - Lecture Notes in Business Information Processing
SP - 174
EP - 190
BT - Research Challenges in Information Science
A2 - Dalpiaz, Fabiano
A2 - Zdravkovic, Jelena
A2 - Loucopoulos, Pericles
PB - Springer
Y2 - 23 September 2020 through 25 September 2020
ER -