Supporting Data Selection for Decision Support Systems: Towards a Decision-Making Data Value Taxonomy

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Résumé

Data are ubiquitous and generate unprecedented opportunities to help making decisions within organizations. This has led so-called data-driven Decision Support Systems (DSS) to become critical, if not vital, systems for most companies. The design of such DSS raises important methodological challenges, since data-driven DSS should expose only useful information to decision makers, but data available in a company's database are numerous and not equally supportive. Failing to provide the right data to the right decision-maker may reduce the usefulness of a DSS, and can lead to lower quality decision outputs. This is particularly striking in the case of Self-Service Business Intelligence (SSBI) where users build DSS outputs themselves. In this paper, we elaborate on this idea of data profusion and propose a data selection criterion, namely the decision-making data value. To do this, we discuss the concept of value and its application to data and decision making, we review existing literature and propose a taxonomy of the dimensions of data value in the context of decision making. We also validate this taxonomy with semi-direct interviews and discuss the future research we plan to conduct as a way to apply this approach for the specification of high-value data-driven DSS.

langue originaleAnglais
titreSEKE 2022 Proceedings of the 34th International Conference on Software Engineering and Knowledge Engineering
Pages487-492
Nombre de pages6
ISBN (Electronique)1891706543, 9781891706547
Les DOIs
Etat de la publicationPublié - 2022

Série de publications

NomProceedings of the International Conference on Software Engineering and Knowledge Engineering, SEKE
ISSN (imprimé)2325-9000
ISSN (Electronique)2325-9086

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