@inproceedings{3f31c8f990264a3f85cd86c47c03850f,
title = "Service failures in peer-to-peer accommodation service: Consumer tolerance towards collaborative service quality",
author = "J{\'e}r{\^o}me Mallarg{\'e} and Pietro ZIDDA and Alain DECROP",
year = "2019",
language = "English",
booktitle = "Proceedings of the 8th ATMC conference - Advances in Tourism Marketing Conference",
note = " 8th ATMC conference - Advances in Tourism Marketing Conference ; Conference date: 04-09-2019 Through 06-09-2019",
}