Reexamining E-participation: Systematic Literature Review on Citizen Participation in E-government Service Delivery

Résultats de recherche: Recherche - Revue par des pairsArticle

Résumé

E-government is becoming a mature research field thanks to the proliferation of papers about this changing paradigm. Among this research, the participation of citizens in e-government is a topic that has particularly stimulated numerous discussions. This participation (referred to as “e-participation”) is often reduced to the democratic participation of citizens in decision-making and policy design (or “e-democracy”). However, this paper aims at reexamining the scope of e-participation by considering the under-investigated field of citizen participation in e-government service delivery. This participation can take place as the co-design and co-execution of these services. In order to examine the existing body of knowledge of the field, we conduct a Systematic Literature Review followed by a template analysis of the selected papers. This analysis allows us determining avenues for further research in this area about the following research themes: stakeholders involved, organizational and motivational pre-conditions, participation methods and outcomes of participation.

Une conférence

Une conférence23rd Americas Conference on Information Systems
PaysÉtats-Unis
La villeBoston
période10/08/1712/08/17

Empreinte digitale

citizens' participation
participation
literature
electronic government
citizen
electronic democracy
field research
proliferation
stakeholder
paradigm
decision making

Citer ceci

Simonofski, A., Snoeck, M., Vanderose, B., Crompvoets, J., & Habra, N. (2017). Reexamining E-participation: Systematic Literature Review on Citizen Participation in E-government Service Delivery. Papier présenté à 23rd Americas Conference on Information Systems, Boston, États-Unis.
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abstract = "E-government is becoming a mature research field thanks to the proliferation of papers about this changing paradigm. Among this research, the participation of citizens in e-government is a topic that has particularly stimulated numerous discussions. This participation (referred to as “e-participation”) is often reduced to the democratic participation of citizens in decision-making and policy design (or “e-democracy”). However, this paper aims at reexamining the scope of e-participation by considering the under-investigated field of citizen participation in e-government service delivery. This participation can take place as the co-design and co-execution of these services. In order to examine the existing body of knowledge of the field, we conduct a Systematic Literature Review followed by a template analysis of the selected papers. This analysis allows us determining avenues for further research in this area about the following research themes: stakeholders involved, organizational and motivational pre-conditions, participation methods and outcomes of participation.",
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Simonofski, A, Snoeck, M, Vanderose, B, Crompvoets, J & Habra, N 2017, 'Reexamining E-participation: Systematic Literature Review on Citizen Participation in E-government Service Delivery' Papier présenté à 23rd Americas Conference on Information Systems, Boston, États-Unis, 10/08/17 - 12/08/17, .

Reexamining E-participation : Systematic Literature Review on Citizen Participation in E-government Service Delivery. / Simonofski, Anthony; Snoeck, Monique; Vanderose, Benoît; Crompvoets, Joep; Habra, Naji.

2017. Papier présenté à 23rd Americas Conference on Information Systems, Boston, États-Unis.

Résultats de recherche: Recherche - Revue par des pairsArticle

TY - CONF

T1 - Reexamining E-participation

T2 - Systematic Literature Review on Citizen Participation in E-government Service Delivery

AU - Simonofski,Anthony

AU - Snoeck,Monique

AU - Vanderose,Benoît

AU - Crompvoets,Joep

AU - Habra,Naji

PY - 2017

Y1 - 2017

N2 - E-government is becoming a mature research field thanks to the proliferation of papers about this changing paradigm. Among this research, the participation of citizens in e-government is a topic that has particularly stimulated numerous discussions. This participation (referred to as “e-participation”) is often reduced to the democratic participation of citizens in decision-making and policy design (or “e-democracy”). However, this paper aims at reexamining the scope of e-participation by considering the under-investigated field of citizen participation in e-government service delivery. This participation can take place as the co-design and co-execution of these services. In order to examine the existing body of knowledge of the field, we conduct a Systematic Literature Review followed by a template analysis of the selected papers. This analysis allows us determining avenues for further research in this area about the following research themes: stakeholders involved, organizational and motivational pre-conditions, participation methods and outcomes of participation.

AB - E-government is becoming a mature research field thanks to the proliferation of papers about this changing paradigm. Among this research, the participation of citizens in e-government is a topic that has particularly stimulated numerous discussions. This participation (referred to as “e-participation”) is often reduced to the democratic participation of citizens in decision-making and policy design (or “e-democracy”). However, this paper aims at reexamining the scope of e-participation by considering the under-investigated field of citizen participation in e-government service delivery. This participation can take place as the co-design and co-execution of these services. In order to examine the existing body of knowledge of the field, we conduct a Systematic Literature Review followed by a template analysis of the selected papers. This analysis allows us determining avenues for further research in this area about the following research themes: stakeholders involved, organizational and motivational pre-conditions, participation methods and outcomes of participation.

M3 - Paper

ER -

Simonofski A, Snoeck M, Vanderose B, Crompvoets J, Habra N. Reexamining E-participation: Systematic Literature Review on Citizen Participation in E-government Service Delivery. 2017. Papier présenté à 23rd Americas Conference on Information Systems, Boston, États-Unis.