@inproceedings{2461430d506b46cc97b95e7540f855ed,
title = "A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering",
abstract = "A stakeholder decides which information to share during requirements elicitation. These decisions are made under uncertainty: stakeholders may not have precise, concrete, and complete information about their own expectations from, or about the environment of the system-To-be, they may misunderstand information which a requirements engineer gives them, and they may not have perfect knowledge about the various opportunities that the current technology may offer. Stakeholders' decision-making is therefore likely to involve the use of heuristics. Understanding if stakeholders do indeed use heuristics during requirements elicitation, and if so, then which ones, should help understand requirements elicitation better, and design methods which can stimulate positive heuristics (those which help elicit relevant requirements) and mitigate negative ones. This paper defines what an elicitation heuristic may be, and proposes a set of research questions under the form of a matrix for the theoretical and empirical study of elicitation heuristics.",
keywords = "Elicitation, Judgmental Heuristics, Requirements",
author = "Corentin Burnay and Stephane Faulkner and Ivan Jureta",
year = "2019",
month = may,
doi = "10.1109/rcis.2019.8876972",
language = "English",
series = "Proceedings - International Conference on Research Challenges in Information Science",
publisher = "IEEE Computer Society",
editor = "Manuel Kolp and Jean Vanderdonckt and Monique Snoeck and Yves Wautelet",
booktitle = "Proceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems",
address = "United States",
note = "13th IEEE International Conference on Research Challenges in Information Science, RCIS 2019 ; Conference date: 29-05-2019 Through 31-05-2019",
}