A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering

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Résumé

A stakeholder decides which information to share during requirements elicitation. These decisions are made under uncertainty: stakeholders may not have precise, concrete, and complete information about their own expectations from, or about the environment of the system-To-be, they may misunderstand information which a requirements engineer gives them, and they may not have perfect knowledge about the various opportunities that the current technology may offer. Stakeholders' decision-making is therefore likely to involve the use of heuristics. Understanding if stakeholders do indeed use heuristics during requirements elicitation, and if so, then which ones, should help understand requirements elicitation better, and design methods which can stimulate positive heuristics (those which help elicit relevant requirements) and mitigate negative ones. This paper defines what an elicitation heuristic may be, and proposes a set of research questions under the form of a matrix for the theoretical and empirical study of elicitation heuristics.

langue originaleAnglais
titreProceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems
rédacteurs en chefManuel Kolp, Jean Vanderdonckt, Monique Snoeck, Yves Wautelet
EditeurIEEE Computer society
Nombre de pages7
ISBN (Electronique)9781728148441
Les DOIs
étatPublié - mai 2019
Evénement13th IEEE International Conference on Research Challenges in Information Science, RCIS 2019 - Brussels, Belgique
Durée: 29 mai 201931 mai 2019

Série de publications

NomProceedings - International Conference on Research Challenges in Information Science
Volume2019-May
ISSN (imprimé)2151-1349
ISSN (Electronique)2151-1357

Une conférence

Une conférence13th IEEE International Conference on Research Challenges in Information Science, RCIS 2019
PaysBelgique
La villeBrussels
période29/05/1931/05/19

Empreinte digitale

Requirements engineering
Decision making
Concretes
Engineers
Uncertainty

Citer ceci

Burnay, C., Faulkner, S., & Jureta, I. (2019). A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. Dans M. Kolp, J. Vanderdonckt, M. Snoeck, & Y. Wautelet (eds.), Proceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems [8876972] (Proceedings - International Conference on Research Challenges in Information Science; Vol 2019-May). IEEE Computer society. https://doi.org/10.1109/RCIS.2019.8876972
Burnay, Corentin ; Faulkner, Stephane ; Jureta, Ivan. / A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. Proceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems. Editeur / Manuel Kolp ; Jean Vanderdonckt ; Monique Snoeck ; Yves Wautelet. IEEE Computer society, 2019. (Proceedings - International Conference on Research Challenges in Information Science).
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abstract = "A stakeholder decides which information to share during requirements elicitation. These decisions are made under uncertainty: stakeholders may not have precise, concrete, and complete information about their own expectations from, or about the environment of the system-To-be, they may misunderstand information which a requirements engineer gives them, and they may not have perfect knowledge about the various opportunities that the current technology may offer. Stakeholders' decision-making is therefore likely to involve the use of heuristics. Understanding if stakeholders do indeed use heuristics during requirements elicitation, and if so, then which ones, should help understand requirements elicitation better, and design methods which can stimulate positive heuristics (those which help elicit relevant requirements) and mitigate negative ones. This paper defines what an elicitation heuristic may be, and proposes a set of research questions under the form of a matrix for the theoretical and empirical study of elicitation heuristics.",
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Burnay, C, Faulkner, S & Jureta, I 2019, A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. Dans M Kolp, J Vanderdonckt, M Snoeck & Y Wautelet (eds), Proceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems., 8876972, Proceedings - International Conference on Research Challenges in Information Science, VOL. 2019-May, IEEE Computer society, 13th IEEE International Conference on Research Challenges in Information Science, RCIS 2019, Brussels, Belgique, 29/05/19. https://doi.org/10.1109/RCIS.2019.8876972

A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. / Burnay, Corentin; Faulkner, Stephane; Jureta, Ivan.

Proceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems. Ed. / Manuel Kolp; Jean Vanderdonckt; Monique Snoeck; Yves Wautelet. IEEE Computer society, 2019. 8876972 (Proceedings - International Conference on Research Challenges in Information Science; Vol 2019-May).

Résultats de recherche: Contribution dans un livre/un catalogue/un rapport/dans les actes d'une conférenceArticle dans les actes d'une conférence/un colloque

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Burnay C, Faulkner S, Jureta I. A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. Dans Kolp M, Vanderdonckt J, Snoeck M, Wautelet Y, rédacteurs en chef, Proceedings RCIS 2019 - IEEE 13th International Conference on Research Challenges in Information Science: Towards a Design Science for Information Systems. IEEE Computer society. 2019. 8876972. (Proceedings - International Conference on Research Challenges in Information Science). https://doi.org/10.1109/RCIS.2019.8876972