La coordination en situation d'urgence: une approche située.

Student thesis: Doc typesDoctor of Economics and Business Management

Abstract

In this research we analyse collective work in emergency situations. We use a qualitative methodology developed for emergency exercises analysis. The methodology is a collaborative one, involving a team of specialized observers. Each of them collects video data in one of the different “sites” involved (e.g. field, the crisis center(s), expert cells, …) or on one crisis management activity. Using a situated approach, the methodology gives us the opportunity to better understand the individual and organizational dynamics of crisis management organisations. The data analysis highlights different tensions in emergency organizations. Moreover, we identify levers which enable actors to manage these tensions. These levers are part of the articulation work and are found in three central dimensions : structures, interactions, and sensemaking.
Date of Award12 Oct 2009
Original languageFrench
Awarding Institution
  • University of Namur
SupervisorJean-Marie JACQUES (Supervisor), Alain Vas (President), Anne WALLEMACQ (Jury), Marie-Christine Therrien (Jury) & Benoit Journé (Jury)

Cite this

La coordination en situation d'urgence: une approche située.
Latiers, M. (Author). 12 Oct 2009

Student thesis: Doc typesDoctor of Economics and Business Management