A model-based methodology for early stages of ERP implementations in SMEs

  • Alain Mordant

Student thesis: Master typesMaster in Computer science


Enterprise Resource Planning (ERP) software implementation in Small or Medium Enterprises (SMEs) is a critical challenge, implying a lot of resources and financial costs. ERP implementations in SMEs involves the whole organization at various levels, and impact many if not all business processes of the enterprise. The decision to adopt such software must be done wisely, and the implementation conducted carefully. Ensuring a clear and common vision of the entire organization is of paramount importance for both the ERP consulting team and the enterprise stakeholders at the very beginning of the project. This thesis provides an extensive state of the art on ERP software and ERP implementations. It presents a unified life-cycle, outlines Critical Success Factors (CSFs) for a successful implementation, and proposes some improvements to the current modeling methodologies. The earlier stages of the proposed methodology are detailed and applied to a case study. Modeling tasks during these stages, mostly goal and business process modeling, are designed to ensure a safer ERP implementation, and ease the understanding of both the objectives of the enterprise, and the business processes to be covered by the solution.
Date of Award2008
Original languageEnglish
Awarding Institution
  • University of Namur
SupervisorMichael Petit (Supervisor)


  • ERP
  • implementation
  • methodology
  • SME
  • life-cycle
  • CSF
  • modeling

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