System and software documentation is a necessity when making selection and acquisition decisions, when developing new and/or improving existing system and software functionality. A proper documentation becomes even more crucial for open source systems (OSS), where, typically, stakeholders from different communities are involved. However there exist only limited or no methodology to assess documentation quality. In this paper we present a quality model and a comprehensive method to assess quality of the OSS documentation availability (DA). Our contribution is threefold. Firstly, based on the criteria defined by Kitchenham et al. we illustrate the theoretical validity of the DA model. Secondly, we execute the first step towards the empirical validity of the DA model. Finally, our work results in a comprehensive and empirically grounded interpretation model of the documentation quality.
|Title of host publication||Proceedings of The 22nd International Conference on Advanced Information Systems Engineering (CAiSE'10)|
|Publication status||Published - 2010|
- theoretical and empirical validity
- open source software documentation.
- Documentation availability
- quality metrics and indicators