Trust in requirements elicitation

How does it build, and why does it matter to Requirements Engineers?

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

Abstract

Elicitation is a process during Requirements Engineering (RE) which intends to identify requirements and information about a system and its domain. It relies heavily on communications and interactions between engineers and stakeholders. One significant variable inuencing the effectiveness of such communication is Trust. While this very idea has been widely covered in manyfields of research, little attention has been paid in RE to the potential influence of trust on the elicitation effort, and therefore on the overall RE success. This paper intends to fill in this gap by providing a first empirical study on the impact of trust during requirements elicitation and by proposing a first definition of trust in the engineers and trust in the stakeholders during RE.

Original languageEnglish
Title of host publication32nd Annual ACM Symposium on Applied Computing, SAC 2017
PublisherACM Press
Pages1094-1101
Number of pages8
VolumePart F128005
ISBN (Electronic)9781450344869
DOIs
Publication statusPublished - 3 Apr 2017
Event32nd Annual ACM Symposium on Applied Computing, SAC 2017 - Marrakesh, Morocco
Duration: 4 Apr 20176 Apr 2017

Conference

Conference32nd Annual ACM Symposium on Applied Computing, SAC 2017
CountryMorocco
CityMarrakesh
Period4/04/176/04/17

Fingerprint

Requirements engineering
Engineers
Communication

Keywords

  • Elicitation
  • Empirical study
  • Engineers
  • Stakeholders
  • Trust

Cite this

Burnay, C., & Snoeck, M. (2017). Trust in requirements elicitation: How does it build, and why does it matter to Requirements Engineers? In 32nd Annual ACM Symposium on Applied Computing, SAC 2017 (Vol. Part F128005, pp. 1094-1101). ACM Press. https://doi.org/10.1145/3019612.3019750
Burnay, Corentin ; Snoeck, Monique. / Trust in requirements elicitation : How does it build, and why does it matter to Requirements Engineers?. 32nd Annual ACM Symposium on Applied Computing, SAC 2017. Vol. Part F128005 ACM Press, 2017. pp. 1094-1101
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Burnay, C & Snoeck, M 2017, Trust in requirements elicitation: How does it build, and why does it matter to Requirements Engineers? in 32nd Annual ACM Symposium on Applied Computing, SAC 2017. vol. Part F128005, ACM Press, pp. 1094-1101, 32nd Annual ACM Symposium on Applied Computing, SAC 2017, Marrakesh, Morocco, 4/04/17. https://doi.org/10.1145/3019612.3019750

Trust in requirements elicitation : How does it build, and why does it matter to Requirements Engineers? / Burnay, Corentin; Snoeck, Monique.

32nd Annual ACM Symposium on Applied Computing, SAC 2017. Vol. Part F128005 ACM Press, 2017. p. 1094-1101.

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

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Burnay C, Snoeck M. Trust in requirements elicitation: How does it build, and why does it matter to Requirements Engineers? In 32nd Annual ACM Symposium on Applied Computing, SAC 2017. Vol. Part F128005. ACM Press. 2017. p. 1094-1101 https://doi.org/10.1145/3019612.3019750