The service evaluation process in the sharing economy: Why consumers seem to be more tolerant towards poor service quality

Research output: Contribution in Book/Catalog/Report/Conference proceeding › Conference contribution

Original language	French
Title of host publication	Proceedings of the International Association of Jesuit Business School (IAJBS) World Forum
Publication status	Published - 2017
Event	IAJBS annual conference - Namur, Belgium Duration: 16 Jul 2017 → 19 Jul 2017

Cite this

@inproceedings{3252a2ae4428462ab745847879b1afb8,

title = "The service evaluation process in the sharing economy: Why consumers seem to be more tolerant towards poor service quality",

author = "J{\'e}r{\^o}me Mallarg{\'e} and Alain DECROP and Pietro ZIDDA",

year = "2017",

language = "Fran{\c c}ais",

booktitle = "Proceedings of the International Association of Jesuit Business School (IAJBS) World Forum",

note = "IAJBS annual conference ; Conference date: 16-07-2017 Through 19-07-2017",

}

Research output: Contribution in Book/Catalog/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - The service evaluation process in the sharing economy

T2 - IAJBS annual conference

AU - Mallargé, Jérôme

AU - DECROP, Alain

AU - ZIDDA, Pietro

PY - 2017

Y1 - 2017

M3 - Article dans les actes d'une conférence/un colloque

BT - Proceedings of the International Association of Jesuit Business School (IAJBS) World Forum

Y2 - 16 July 2017 through 19 July 2017

ER -