Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

Isabelle Linden, Myriam Derbali, Gabriel Schwanen, Jean Marie Jacquet, Ravi Ramdoyal, Christophe Ponsard

Research output: Contribution in Book/Catalog/Report/Conference proceedingChapter (peer-reviewed)

Abstract

Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

Original languageEnglish
Title of host publicationDecision Support Systems III - Impact of Decision Support Systems for Global Environments
EditorsFátima Dargam, Jorge E. Hernández, Pascale Zaraté, Shaofeng Liu, Rita Ribeiro, Boris Delibašić, Jason Papathanasiou
PublisherSpringer Verlag
Pages67-78
Number of pages12
Volume184 LNBIP
ISBN (Print)9783319113630
DOIs
Publication statusPublished - 2014
EventEuro Working Group Workshops on Decision Support Systems, EWG-DSS 2013 - Thessaloniki, Greece
Duration: 29 May 201331 May 2013

Publication series

NameLecture Notes in Business Information Processing
Volume184
ISSN (Print)18651348

Conference

ConferenceEuro Working Group Workshops on Decision Support Systems, EWG-DSS 2013
CountryGreece
CityThessaloniki
Period29/05/1331/05/13

Fingerprint

Business Process
Exception
Managers
Engine
Complex Event Processing
Industry
Business Process Management
Dynamic Process
Dynamic Environment
Process Model
Engines
Scenarios
Model
Framework
Business
Business process management
Business process
Processing

Keywords

  • Business process management
  • Context awareness
  • Exception management
  • Process re-design
  • Resources

Cite this

Linden, I., Derbali, M., Schwanen, G., Jacquet, J. M., Ramdoyal, R., & Ponsard, C. (2014). Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. In F. Dargam, J. E. Hernández, P. Zaraté, S. Liu, R. Ribeiro, B. Delibašić, & J. Papathanasiou (Eds.), Decision Support Systems III - Impact of Decision Support Systems for Global Environments (Vol. 184 LNBIP, pp. 67-78). (Lecture Notes in Business Information Processing; Vol. 184). Springer Verlag. https://doi.org/10.1007/978-3-319-11364-7_7
Linden, Isabelle ; Derbali, Myriam ; Schwanen, Gabriel ; Jacquet, Jean Marie ; Ramdoyal, Ravi ; Ponsard, Christophe. / Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. Decision Support Systems III - Impact of Decision Support Systems for Global Environments. editor / Fátima Dargam ; Jorge E. Hernández ; Pascale Zaraté ; Shaofeng Liu ; Rita Ribeiro ; Boris Delibašić ; Jason Papathanasiou. Vol. 184 LNBIP Springer Verlag, 2014. pp. 67-78 (Lecture Notes in Business Information Processing).
@inbook{16a0d9b430e442c9bee00ec185026265,
title = "Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework",
abstract = "Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. {\circledC} Springer International Publishing Switzerland 2014.",
keywords = "Business process management, Context awareness, Exception management, Process re-design, Resources",
author = "Isabelle Linden and Myriam Derbali and Gabriel Schwanen and Jacquet, {Jean Marie} and Ravi Ramdoyal and Christophe Ponsard",
year = "2014",
doi = "10.1007/978-3-319-11364-7_7",
language = "English",
isbn = "9783319113630",
volume = "184 LNBIP",
series = "Lecture Notes in Business Information Processing",
publisher = "Springer Verlag",
pages = "67--78",
editor = "F{\'a}tima Dargam and Hern{\'a}ndez, {Jorge E.} and Pascale Zarat{\'e} and Shaofeng Liu and Rita Ribeiro and Boris Delibašić and Jason Papathanasiou",
booktitle = "Decision Support Systems III - Impact of Decision Support Systems for Global Environments",
address = "Germany",

}

Linden, I, Derbali, M, Schwanen, G, Jacquet, JM, Ramdoyal, R & Ponsard, C 2014, Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. in F Dargam, JE Hernández, P Zaraté, S Liu, R Ribeiro, B Delibašić & J Papathanasiou (eds), Decision Support Systems III - Impact of Decision Support Systems for Global Environments. vol. 184 LNBIP, Lecture Notes in Business Information Processing, vol. 184, Springer Verlag, pp. 67-78, Euro Working Group Workshops on Decision Support Systems, EWG-DSS 2013, Thessaloniki, Greece, 29/05/13. https://doi.org/10.1007/978-3-319-11364-7_7

Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. / Linden, Isabelle; Derbali, Myriam; Schwanen, Gabriel; Jacquet, Jean Marie; Ramdoyal, Ravi; Ponsard, Christophe.

Decision Support Systems III - Impact of Decision Support Systems for Global Environments. ed. / Fátima Dargam; Jorge E. Hernández; Pascale Zaraté; Shaofeng Liu; Rita Ribeiro; Boris Delibašić; Jason Papathanasiou. Vol. 184 LNBIP Springer Verlag, 2014. p. 67-78 (Lecture Notes in Business Information Processing; Vol. 184).

Research output: Contribution in Book/Catalog/Report/Conference proceedingChapter (peer-reviewed)

TY - CHAP

T1 - Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

AU - Linden, Isabelle

AU - Derbali, Myriam

AU - Schwanen, Gabriel

AU - Jacquet, Jean Marie

AU - Ramdoyal, Ravi

AU - Ponsard, Christophe

PY - 2014

Y1 - 2014

N2 - Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

AB - Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

KW - Business process management

KW - Context awareness

KW - Exception management

KW - Process re-design

KW - Resources

UR - http://www.scopus.com/inward/record.url?scp=84906875102&partnerID=8YFLogxK

U2 - 10.1007/978-3-319-11364-7_7

DO - 10.1007/978-3-319-11364-7_7

M3 - Chapter (peer-reviewed)

SN - 9783319113630

VL - 184 LNBIP

T3 - Lecture Notes in Business Information Processing

SP - 67

EP - 78

BT - Decision Support Systems III - Impact of Decision Support Systems for Global Environments

A2 - Dargam, Fátima

A2 - Hernández, Jorge E.

A2 - Zaraté, Pascale

A2 - Liu, Shaofeng

A2 - Ribeiro, Rita

A2 - Delibašić, Boris

A2 - Papathanasiou, Jason

PB - Springer Verlag

ER -

Linden I, Derbali M, Schwanen G, Jacquet JM, Ramdoyal R, Ponsard C. Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. In Dargam F, Hernández JE, Zaraté P, Liu S, Ribeiro R, Delibašić B, Papathanasiou J, editors, Decision Support Systems III - Impact of Decision Support Systems for Global Environments. Vol. 184 LNBIP. Springer Verlag. 2014. p. 67-78. (Lecture Notes in Business Information Processing). https://doi.org/10.1007/978-3-319-11364-7_7