Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

Isabelle Linden; Myriam Derbali; Gabriel Schwanen; Jean Marie Jacquet; Ravi Ramdoyal; Christophe Ponsard

doi:10.1007/978-3-319-11364-7_7

Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

Isabelle Linden, Myriam Derbali, Gabriel Schwanen, Jean Marie Jacquet, Ravi Ramdoyal, Christophe Ponsard

Research output: Contribution in Book/Catalog/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

Abstract

Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

Original language	English
Title of host publication	Decision Support Systems III - Impact of Decision Support Systems for Global Environments
Editors	Fátima Dargam, Jorge E. Hernández, Pascale Zaraté, Shaofeng Liu, Rita Ribeiro, Boris Delibašić, Jason Papathanasiou
Place of Publication	Cham
Publisher	Springer
Pages	67-78
Number of pages	12
ISBN (Print)	9783319113630
DOIs	https://doi.org/10.1007/978-3-319-11364-7_7
Publication status	Published - 2014
Event	Euro Working Group Workshops on Decision Support Systems, EWG-DSS 2013 - Thessaloniki, Greece Duration: 29 May 2013 → 31 May 2013

Publication series

Name	Lecture Notes in Business Information Processing
Volume	184
ISSN (Print)	18651348

Conference

Conference	Euro Working Group Workshops on Decision Support Systems, EWG-DSS 2013
Country/Territory	Greece
City	Thessaloniki
Period	29/05/13 → 31/05/13

Keywords

Business process management
Context awareness
Exception management
Process re-design
Resources

Access to Document

10.1007/978-3-319-11364-7_7

Cite this

Linden, I., Derbali, M., Schwanen, G., Jacquet, J. M., Ramdoyal, R., & Ponsard, C. (2014). Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. In F. Dargam, J. E. Hernández, P. Zaraté, S. Liu, R. Ribeiro, B. Delibašić, & J. Papathanasiou (Eds.), Decision Support Systems III - Impact of Decision Support Systems for Global Environments (pp. 67-78). (Lecture Notes in Business Information Processing; Vol. 184). Springer. https://doi.org/10.1007/978-3-319-11364-7_7

Linden, Isabelle ; Derbali, Myriam ; Schwanen, Gabriel et al. / Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. Decision Support Systems III - Impact of Decision Support Systems for Global Environments. editor / Fátima Dargam ; Jorge E. Hernández ; Pascale Zaraté ; Shaofeng Liu ; Rita Ribeiro ; Boris Delibašić ; Jason Papathanasiou. Cham : Springer, 2014. pp. 67-78 (Lecture Notes in Business Information Processing).

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abstract = "Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. {\textcopyright} Springer International Publishing Switzerland 2014.",

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Linden, I, Derbali, M, Schwanen, G, Jacquet, JM, Ramdoyal, R & Ponsard, C 2014, Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. in F Dargam, JE Hernández, P Zaraté, S Liu, R Ribeiro, B Delibašić & J Papathanasiou (eds), Decision Support Systems III - Impact of Decision Support Systems for Global Environments. Lecture Notes in Business Information Processing, vol. 184, Springer, Cham, pp. 67-78, Euro Working Group Workshops on Decision Support Systems, EWG-DSS 2013, Thessaloniki, Greece, 29/05/13. https://doi.org/10.1007/978-3-319-11364-7_7

Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. / Linden, Isabelle; Derbali, Myriam; Schwanen, Gabriel et al.
Decision Support Systems III - Impact of Decision Support Systems for Global Environments. ed. / Fátima Dargam; Jorge E. Hernández; Pascale Zaraté; Shaofeng Liu; Rita Ribeiro; Boris Delibašić; Jason Papathanasiou. Cham: Springer, 2014. p. 67-78 (Lecture Notes in Business Information Processing; Vol. 184).

Research output: Contribution in Book/Catalog/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review

TY - CHAP

T1 - Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

AU - Linden, Isabelle

AU - Derbali, Myriam

AU - Schwanen, Gabriel

AU - Jacquet, Jean Marie

AU - Ramdoyal, Ravi

AU - Ponsard, Christophe

PY - 2014

Y1 - 2014

N2 - Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

AB - Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

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KW - Context awareness

KW - Exception management

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M3 - Chapter (peer-reviewed)

SN - 9783319113630

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SP - 67

EP - 78

BT - Decision Support Systems III - Impact of Decision Support Systems for Global Environments

A2 - Dargam, Fátima

A2 - Hernández, Jorge E.

A2 - Zaraté, Pascale

A2 - Liu, Shaofeng

A2 - Ribeiro, Rita

A2 - Delibašić, Boris

A2 - Papathanasiou, Jason

PB - Springer

CY - Cham

T2 - Euro Working Group Workshops on Decision Support Systems, EWG-DSS 2013

Y2 - 29 May 2013 through 31 May 2013

ER -

Linden I, Derbali M, Schwanen G, Jacquet JM, Ramdoyal R, Ponsard C. Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework. In Dargam F, Hernández JE, Zaraté P, Liu S, Ribeiro R, Delibašić B, Papathanasiou J, editors, Decision Support Systems III - Impact of Decision Support Systems for Global Environments. Cham: Springer. 2014. p. 67-78. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-11364-7_7

Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

BEM: Business Event Manager

Cite this

Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Projects

BEM: Business Event Manager

Cite this