Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework

Isabelle Linden, Myriam Derbali, Gabriel Schwanen, Jean Marie Jacquet, Ravi Ramdoyal, Christophe Ponsard

Research output: Contribution in Book/Catalog/Report/Conference proceedingChapter (peer-reviewed)peer-review

Abstract

Business process management systems aim at ensuring an efficient chaining of the tasks composing a business process. Their activity relies on process models representing sets of business scenarios. Unfortunately, these models cannot take all the possible states of the environment into account, especially when a process is executed in a dynamic environment. The BEM (Business Event Manager) framework has been designed and developed in order to support dynamic process re-design at run-time in situations where incompatibilities with the predefined model occur. The heart of the solution combines a business process engine, a Complex Event Processing engine and an abductive planner. This paper describes the support offered by the BEM framework and presents a generic description of the architecture together with its implementation. © Springer International Publishing Switzerland 2014.

Original languageEnglish
Title of host publicationDecision Support Systems III - Impact of Decision Support Systems for Global Environments
EditorsFátima Dargam, Jorge E. Hernández, Pascale Zaraté, Shaofeng Liu, Rita Ribeiro, Boris Delibašić, Jason Papathanasiou
Place of PublicationCham
PublisherSpringer
Pages67-78
Number of pages12
ISBN (Print)9783319113630
DOIs
Publication statusPublished - 2014
EventEuro Working Group Workshops on Decision Support Systems, EWG-DSS 2013 - Thessaloniki, Greece
Duration: 29 May 201331 May 2013

Publication series

NameLecture Notes in Business Information Processing
Volume184
ISSN (Print)18651348

Conference

ConferenceEuro Working Group Workshops on Decision Support Systems, EWG-DSS 2013
CountryGreece
CityThessaloniki
Period29/05/1331/05/13

Keywords

  • Business process management
  • Context awareness
  • Exception management
  • Process re-design
  • Resources

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