Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality

Research output: Contribution to conference › Abstract › peer-review

Original language	English
Publication status	Published - 2019
Event	The 6th International Workshop on the Sharing Economy - Uttrecht, Netherlands Duration: 28 Jun 2019 → 29 Jun 2019

Scientific committee	The 6th International Workshop on the Sharing Economy
Country/Territory	Netherlands
City	Uttrecht
Period	28/06/19 → 29/06/19

Cite this

@conference{7ab9d19f3f1b46e3a11da445cbe61a49,

title = "Service Failures in the Sharing Economy: Consumer Tolerance Towards Collaborative Service Quality",

author = "J{\'e}r{\^o}me Mallarg{\'e} and Pietro ZIDDA and Alain DECROP",

year = "2019",

language = "English",

note = "The 6th International Workshop on the Sharing<br/>Economy<br/> ; Conference date: 28-06-2019 Through 29-06-2019",

}