How Can ITIL and Agile Project Management Coexist? An Adaptation of the ITIL v.3 Life Cycle in Order to Integrate SCRUM

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Original languageEnglish
Title of host publicationProceedings of the 7th International Conference on Exploring Service Science 2016 (IESS 1.6)
Subtitle of host publicationIESS 1.6
Place of PublicationBucharest, Romania
PublisherSpringer Verlag
Pages327-342
Number of pages16
Volume247
ISBN (Print)978-3-319-32689-4
Publication statusPublished - May 2016

Publication series

NameLecture Notes in Business Information Processing
Volume247
ISSN (Print)1865-1348

Keywords

  • It service management
  • ITIL V3
  • Agile methods
  • SCRUM

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