An Ontology for Requirements Analysis of Managers' Policies in Financial Institutions

Policies are an important organizational tool giving an effective support for building business systems, from the strategic level down to the operational and technical levels. In particular, policies are a cornerstone for the governance system of financial institutions. In international organizations, a lot of policies span all country-local representatives and span all organizational levels. This work is part of a series concerning the improvement of requirements engineering methods for process-based organizations. This requires enhancing a shared vision between employees of the process responsibilities, by advocating cross-functional thinking with the focus set to the outcomes of the processes, and defining the outcomes in relationship with the business goals. We complement the works on business process models by the managers' concerns, i.e. the managers' responsibilities for value to be delivered by the processes. This research proposes a method for constructing policy models. Ontology is defined for interoperability purposes of the models of different organizational levels. The main formal analyse that is used for verification purposes is the reliability of the policy system and its impact on the reliability of the operational system which is one important objective of recent governance regulations.