A method combining deductive and inductive principles to define work-related digital media literacy competences

Valèria Ligurgo, Thibault Philippette, Pierre Fastrez, Anne-Sophie Collard, Jerry Jacques

Research output: Contribution in Book/Catalog/Report/Conference proceedingChapter


How to infer the digital media literacy competences of office workers related to distant teamwork from the observation of collaborative practices? This paper presents a qualitative method that combines deductive and inductive approaches to analyze interviews and observations carried out in ten organizations. From a deductive standpoint, our analysis is anchored in a review of the literature in Computer-Supported Cooperative Work. From an inductive standpoint, our analyses use principles from phenomenography and grounded theory to abstract a theoretical understanding of the studied experiences. The combination of these approaches allows us to examine the way workers experience distant teamwork activities and to consider how their competences reside in their ability to frame the work situations they encounter, and to develop responses accordingly.

Original languageEnglish
Title of host publicationInformation Literacy in the Workplace - 5th European Conference, ECIL 2017, Revised Selected Papers
Subtitle of host publication5th European Conference, ECIL 2017, Saint Malo, France, September 18-21, 2017, Revised Selected Papers
EditorsLoriene Roy, Sonja Spiranec, Joumana Boustany, Serap Kurbanoglu, Esther Grassian, Diane Mizrachi
Place of PublicationDordrecht
Number of pages10
ISBN (Print)9783319743332
Publication statusPublished - 2018

Publication series

NameCommunications in Computer and Information Science
ISSN (Print)1865-0929


  • Collaborative practices
  • Digital media literacy
  • Distant teamwork
  • Grounded theory
  • Phenomenography

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