A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

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Abstract

—A stakeholder decides which information to share during requirements elicitation. These decisions are made under uncertainty: stakeholders may not have precise, concrete, and complete information about their own expectations from, or about the environment of the system-to-be, they may misunderstand
information which a requirements engineer gives them, and they may not have perfect knowledge about the various opportunities that the current technology may offer. Stakeholders’ decisionmaking is therefore likely to involve the use of heuristics. Understanding if stakeholders do indeed use heuristics during
requirements elicitation, and if so, then which ones, should help understand requirements elicitation better, and design methods which can stimulate positive heuristics (those which help elicit relevant requirements) and mitigate negative ones. This paper defines what an elicitation heuristic may be, and proposes a set of research questions under the form of a matrix for the theoretical and empirical study of elicitation heuristics.
Original languageFrench
Title of host publicationProceedings of the 13th International Conference on Research Challenges in Information Science, Belgium, Brussels
Number of pages7
Publication statusPublished - 29 Jun 2019
Event13th International Conference on Research Challenges in Information Science (2019) - Brussels, Belgium
Duration: 29 May 201931 May 2019
http://www.rcis-conf.com/callPapers.php

Conference

Conference13th International Conference on Research Challenges in Information Science (2019)
CountryBelgium
CityBrussels
Period29/05/1931/05/19
Internet address

Cite this

Burnay, C., Jureta, I., & Faulkner, S. (2019). A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. In Proceedings of the 13th International Conference on Research Challenges in Information Science, Belgium, Brussels
Burnay, Corentin ; Jureta, Ivan ; Faulkner, Stéphane. / A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. Proceedings of the 13th International Conference on Research Challenges in Information Science, Belgium, Brussels. 2019.
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Burnay, C, Jureta, I & Faulkner, S 2019, A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. in Proceedings of the 13th International Conference on Research Challenges in Information Science, Belgium, Brussels., Brussels, Belgium, 29/05/19.

A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. / Burnay, Corentin; Jureta, Ivan; Faulkner, Stéphane.

Proceedings of the 13th International Conference on Research Challenges in Information Science, Belgium, Brussels. 2019.

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

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AB - —A stakeholder decides which information to share during requirements elicitation. These decisions are made under uncertainty: stakeholders may not have precise, concrete, and complete information about their own expectations from, or about the environment of the system-to-be, they may misunderstandinformation which a requirements engineer gives them, and they may not have perfect knowledge about the various opportunities that the current technology may offer. Stakeholders’ decisionmaking is therefore likely to involve the use of heuristics. Understanding if stakeholders do indeed use heuristics duringrequirements elicitation, and if so, then which ones, should help understand requirements elicitation better, and design methods which can stimulate positive heuristics (those which help elicit relevant requirements) and mitigate negative ones. This paper defines what an elicitation heuristic may be, and proposes a set of research questions under the form of a matrix for the theoretical and empirical study of elicitation heuristics.

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Burnay C, Jureta I, Faulkner S. A Discussion of the Impact of Judgmental Heuristics on Elicitation during Requirements Engineering. In Proceedings of the 13th International Conference on Research Challenges in Information Science, Belgium, Brussels. 2019