Personal profile

Areas of expertise

Diplomas

Areas of expertise

  • Service Engineering and Management (ITSM & SOA)
  • IT Projects Management
  • Requirements Engineering for Information Systems
  • Requirements Engineering for Service-Oriented Environments

Diplomas

  • Education degree: Certificat d’Aptitude Pédagogique Approprié à l’Enseignement Supérieur (CAPAES) - UNamur - 2013
  • Education degree: Agrégation de l’Enseignement Secondaire Supérieur (AESS) en sciences économiques et de gestion - UNamur - 2010 (magna cum laude; 1st in class)
  • Engineer in business administration (specialisation: information management) - UNamur - 2009 (magna cum laude; 1st in class)
  • Bachelor in business administration - UNamur - 2007 (cum laude)

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Research Output 2010 2017

  • 28 Citations
  • 3 h-Index
  • 7 Conference contribution
  • 3 Article
  • 1 Chapter (peer-reviewed)
  • 1 Working paper

A conceptual modelling of the key components and relations of service systems

Verlaine, B. 2017 Exploring Services Science - 8th International Conference, IESS 2017, Proceedings. Springer Verlag, Vol. 279, p. 115-130 16 p. (Lecture Notes in Business Information Processing; vol. 279)

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

Conceptual Modeling
Conceptual Model
Service system
Conceptual modeling
Recursion

An Analysis of the Agile Theory and Methods in the Light of the Principles of the Value Co-Creation

Verlaine, B. 2017 Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry. Rozenes, S. & Cohen, Y. (eds.). Hershey, PA, USA: IGI Global, p. 184-203 10

Research output: Contribution in Book/Catalog/Report/Conference proceedingChapter (peer-reviewed)

Value co-creation
Project management
Agile methods
Software
Stakeholders

Towards an Agile IT Service Management Framework

Verlaine, B. 2017 In : Service Science. 9, p. 263-274 4

Research output: Contribution to journalArticle

Information technology
Cloud computing
Computer hardware
Industry

How Can ITIL and Agile Project Management Coexist?: An Adaptation of the ITIL v.3 Life Cycle in Order to Integrate SCRUM

Verlaine, B., Jureta, I. & Faulkner, S. May 2016 Proceedings of the 7th International Conference on Exploring Service Science 2016 (IESS 1.6): IESS 1.6. Bucharest, Romania: Springer Verlag, Vol. 247, p. 327-342 16 p. (Lecture Notes in Business Information Processing; vol. 247)

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

Open Access
File

Towards the Alignment of a Detailed Service-oriented Design and Development Methodology with ITIL v.3

Verlaine, B., Jureta, I. & Faulkner, S. 2015 Proceedings of the 6th International Conference on Exploring Service Science 2015: IESS 1.5. Springer Verlag, Vol. 201, p. 123-138 16 p. (Lecture Notes in Business Information Processing; vol. 201)

Research output: Contribution in Book/Catalog/Report/Conference proceedingConference contribution

Open Access
File
Service-oriented
Alignment
Methodology
Industry
Service Management

Activities 2010 2016

  • 5 Participation in conference

Thesis

Amélioration de la Performance du Processus de Signature des Contrats dans une Multinationale : Analyse et Élaboration d'une Solution

Author: Yem Back, P., 1 Sep 2017

Supervisor: Englebert, V. (President), Habra, N. (Supervisor) & Verlaine, B. (Supervisor)

Student thesis: Master typesAdvanced Master in Computer Science and Innovation

File

Approche Open Data au Bureau Economique de la Province de Namur

Author: Guilmin, C., 1 Sep 2017

Supervisor: Englebert, V. (President), Habra, N. (Supervisor) & Verlaine, B. (Supervisor)

Student thesis: Master typesAdvanced Master in Computer Science and Innovation

File

A Service-oriented Approach to Business and Information Technology Alignment: Foundations, Models, and Tools

Author: Verlaine, B., 8 Jun 2016

Supervisor: Faulkner, S. (Supervisor), Jureta, I. (Jury), Habra, N. (Jury), Dubois, É. (Jury), Kolp, M. (Jury) & Castiaux, A. (President)

Student thesis: Doc typesDoctor of Economics and Business Management

De l'ERP à la BI: Complémentarité et Intégration

Author: Thiry, C., 27 Aug 2016

Supervisor: Habra, N. (Supervisor) & Verlaine, B. (Co-Supervisor)

Student thesis: Master typesAdvanced Master in Computer Science and Innovation

Étude de solutions Smart Parking pour la Ville de Charleroi

Author: Guerriero, S., 1 Sep 2017

Supervisor: Englebert, V. (President), Habra, N. (Supervisor) & Verlaine, B. (Supervisor)

Student thesis: Master typesAdvanced Master in Computer Science and Innovation

File